Energy in Texas is complicated. Finding the provider that’s best for you can feel like a maze. And even once you find a reliable company, it’s still hard to know what kind of plan is the best for you. Who has the lowest rates? Who’s got the best customer service? What about renewable energy options? To help guide you through this process, here’s 10 of the best energy choices for Texans.
Most Affordable Providers
Gexa offers 100% renewable energy to its customers without bumping up the cost. Their plans have an average price as low as 6.6 cents per kWh at 1000kWh per month, and they have plenty of options to fit any household’s needs.
2. Payless Power
If you’re on a tight budget, this is a great option for you. Not only do they have competitively cheap rates, but they also have a number of great features that help their customers afford their services, such as:
- Approval regardless of income or credit history
- No deposit required
- Daily usage updates
3. 4Change Energy
4Change offers affordable rates for Texans on a budget and who still want reliable service. One of their cheapest plans offers a fixed rate of 7.1 cents per kWh for 12 months. That rate is hard to beat!
Best Customer Service
1. Frontier Utilities
It’s no wonder why Frontier Utilities has thousands of happy customers. Their top-notch customer service professionals treat Texans with respect and kindness. One reviewer goes so far as to say “I've never experienced customer service this great from any other electric company.” Known for polite and knowledgeable customer assistance, you can feel confident that you’ll be taken care of at Frontier.
2. Direct Energy
No energy provider is perfect, but what’s important is how they address their mistakes. With Direct Energy, they provide a personal touch by responding individually to a huge number of their customer reviews (not just an automated response) and trying to make every customer’s experience better. Their website also features an online chat option so that you can often avoid making a call and sitting on hold. Rest assured: if you have an issue with your service, Direct will work to resolve it.
3. Pulse Power
Pulse Power provides a helpline and a customer service email address to help its customers solve problems as quickly as possible. One reviewer called their customer service “friendly and helpful,” which is exactly what you need if there’s an issue with your energy.
Most Environmentally Friendly
Chariot Energy offers customers the opportunity to shift to solar power without the hassle of installing solar panels. They also are known for great customer service and feature an online chat option on their website. One reviewer also pointed out that one of their most helpful features is a weekly usage update sent through email, keeping you in touch with how much energy you’re using each month.
2. Iberdrola Texas
Iberdrola Texas uses 100% Texas wind to power its customers’ households, so you can feel proud not only as an environmentalist, but also as a Texan when you choose Iberdrola. They also make it easy to pay your bills and track your plan with both their website and their app.
TriEagle’s Green Eagle option offers 100% renewable energy for only a very slightly higher price than their regular plans. Their affordable, no-nonsense, plans are a great way to go green.
Best Overall: TXU Energy
There’s a reason why more Texans choose TXU than any other energy provider for dependable energy. They’re a well-established and reliable company with excellent customer service and a wide range of plans to fit any household. They also offer a total satisfaction guarantee for new customers, giving you the chance to change your plan for free within the first 60 days!
Struggling to find the energy provider that works for you? Compare.com makes finding the right power provider easy for Texans. You can even have your most recent power bill analyzed in less than a minute, meaning it’s never been easier to satisfy your household’s energy needs. Start comparing rates today -- for free!