That’s the nutshell version. Below you’ll find the nuts-and-bolts and some of that legalese we know you’re dying to read, as well as more detailed information on emails we send, our security, and things you might like to know about your personal information and our partners.
Information We Collect and How It’s Used
Personally Identifiable Information (“PII”) is collected and used as part of the quote process. Some of this information may be collected from persons other than the individual or individuals proposed for coverage.
Non-Personally Identifiable Information (“Non-PII”) includes any information from which your identity is not readily ascertainable, and may include your internet protocol (or “IP”) address, browser, operating system, pages or content you access while visiting the Compare.com site and the date and time of such access. In addition to you voluntarily providing us Non-PII, Non-PII is automatically collected through the Site or use the Services.
Any information that we collect from you through the Compare.com site is information that you specifically and voluntarily provide. Compare.com will only use your information as permitted by law. We may combine PII, Non-PII and information from external sources. You may choose not to provide any or all of the information that is requested through the site. However, by so choosing, you may limit your ability to receive some or all of the services generally offered to users of the Compare.com site, including insurance quotes.
We collect this information and relay it to our list of insurance providers to present you, the user, with accurate quotes for a car insurance product, as well as to report to our marketing partners on the effectiveness of advertising campaigns. Please be aware, however, that this disclosure may not occur without your specific authorization.
This information is stored in our secure database, in accordance with Compare.com policies and applicable laws, so that you can return to Compare.com at any time and get a new quote, minimizing the amount of information you’ll enter on your return visit. This feature is optional and we’ll only use your information on your return visit if you ask us to. Your consent is granted by providing your email address, which serves as your login for return visits. We and/or our partners may also reach out to you to remind you about your renewal or to inform you about additional saving opportunities or product offerings. A right of access and a right to correct your personal information exists. A more detailed notice providing information about our insurance information practices, including your right to access and to correct your information, will be provided to you upon request.
A user account will be automatically created for you with your email address. Compare.com will email and/or text/SMS a link that will allow you to set up your account access, with the email account and/or phone number that you provide. Once you have received quotes, you will be able to retrieve and/or update them through your user account.
Compare.com will also contact you on occasion to ask for your feedback, provide you with information, send reminders about quotes in progress, or potential renewal rates for which you may be entitled. We may also share your information with advertisers to allow them to show you advertisements. We promise to keep it to a bare minimum, but if you’d prefer not to receive emails, text messages/SMS, phone calls, or any other communications from Compare.com or our partners, we do provide you with the option of unsubscribing, or opting out of our communications at any time through the settings tab on the User Account page. We’d like you to know that our communications are geared toward helping you, not filling your inbox with an avalanche of junk mail.
You have the right to request that we delete any of your PII that we collect from you and retain, subject to certain exceptions in accordance with applicable laws.
Cookies and Data Tracking
Compare.com adheres to the Digital Advertising Alliance’s Self-Regulatory Principles. Like most websites these days, Compare.com will install third-party tracking cookies to your web browser to understand how you use our website, as well as to help us recognize you as a new or returning user. The data gained from these tracking cookies is Non-PII , such as location, what browser you’re using, and how you came to our site, such as, if you clicked a link or typed in the address. We don’t record your name or any information that will tell us who you are. Further, no other parties collect Personally Identifiable Information (PII) about your online activities over time or across different websites as the result of your use of Compare.com. The information collected by these cookies is used for:
- Tracking the effectiveness and improving the targeting of our marketing campaigns
- Improving our website, content, and services
- Collecting information to develop new services for our users
- Customize the user experience and interest-based advertising purposes
Tracking cookies may be turned off from within the Settings menu of your web browser. Turning off tracking cookies will prevent Compare.com from remembering your information, which may result in a less personalized experience and may require you to input information you may have already entered if you are a returning user, but will not otherwise affect your experience in using our site or our service. To opt-out of third-party data collection and use for interest-based advertising, please visit www.aboutads.info/choices.
Third Party Analytics
Our Site, Your Information, and Our Partners
Effective Date, Material Changes
This Privacy Statement is in effect as of November 18, 2019. Material changes to this Privacy Statement will be posted on this website.
Compare.com undertakes reasonable steps to protect all information, including PII, from unauthorized or accidental access, disclosure, misuse or processing, or from alteration, destruction, or loss. However, because no security measures are perfect or impenetrable, we cannot guarantee the security of information you submit to us.
Because protecting the privacy of young children is especially important, Compare.com does not knowingly collect or maintain information from or about persons under 13 years of age. No part of the Compare.com site is structured to attract anyone under 13. If you are under 13, do not use or access the Compare.com site at any time or in any manner. If we learn that PII of persons under 13 has been collected on the site without verified parental consent, we will take appropriate steps to delete this information.
Compare.com’s site is hosted in the United States and is intended for users in the U.S. If you are a consumer accessing the site or using Compare.com’s services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use and disclosure that differ from U.S. laws, your continued use of the Compare.com site which is governed by U.S. law and these terms, indicates your consent to transfer of your personal information to the U.S.
If you have any questions regarding the information Compare.com collects or how we treat the information Compare.com collects pursuant to this policy, we encourage you to contact us at [email protected]
YOUR CALIFORNIA PRIVACY RIGHTS (FOR CALIFORNIA RESIDENTS ONLY)
Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of customers' PII with third parties. These businesses are required to accept requests for disclosures of these policies from customers but are only required to honor one request per calendar year. Businesses have thirty (30) days to respond to each inquiry to the designated address. Each inquiring customer will receive an explanation of the categories of customer information shared and the names and addresses of any third-party businesses. In limited circumstances, customers' failure to submit requests in the manner specified will not require a response from the business.
If you are a California resident, you may request such information from us by sending a letter to the address listed below. In your letter, please provide your name, address and email address, as well as a request that we provide such information to you, by using the following or similar language, “I request that Compare.com provide its third party information sharing disclosures required by section 1798.83 of the California Civil Code.”
Compare.com Address: Compare.com 6802 Paragon Place Suite 410, Richmond, VA 23230 [email protected]