Embrace Pet Insurance Review: Plans, Coverage, and More

Embrace offers a lot of customization options, plus robust dental coverage. But pets older than 15 can’t qualify for its accident and illness policies.

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Nick Versaw
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Nick Versaw
Nick VersawSenior Managing Editor

Nick Versaw leads Compare.com's editorial department, where he and his team specialize in crafting helpful, easy-to-understand content about car insurance and other related topics. With nearly a decade of experience writing and editing insurance and personal finance articles, his work has helped readers discover substantial savings on necessary expenses, including insurance, transportation, health care, and more. As an award-winning writer, Nick has seen his work published in countless renowned publications, such as the Washington Post, Los Angeles Times, and U.S. News & World Report. He graduated with Latin honors from Virginia Commonwealth University, where he earned his Bachelor's Degree in Digital Journalism.

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Reviewed byJohn Leach
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John Leach is a licensed insurance agent who reviews and fact-checks articles for Compare.com. John has several years of experience reviewing and editing various insurance topics, and he also holds a valid personal lines producer license from the California Department of Insurance (NPN #20461358).

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Embrace Pet Insurance offers just one type of plan that covers accidents and illnesses. But pet parents will find plenty of options for customizing Embrace’s single plan, including three reimbursement rates, six annual limit choices, and annual deductibles ranging from $100 to $1,000.

Add-on options include coverage for exam fees and prescription drugs. And Embrace’s optional wellness rewards membership will reimburse you up to your selected amount annually for routine veterinary care.

Here’s everything you need to know about Embrace to decide if it’s the right pet insurance for your four-legged family member.

Key Takeaways
  • Embrace offers broad coverage for several common hereditary and congenital conditions.

  • Plans include robust dental coverage for issues like gingivitis and periodontal disease — up to $1,000 per year.

  • Depending on where you live, your Embrace policy might have a six-month waiting period before it covers orthopedic conditions for dogs.[1]

Our Take On Embrace

Embrace stands out for its flexible, easy-to-customize coverage. You can adjust your deductible, reimbursement rate, and annual limit to match your budget. And its accident and illness plan covers a wide range of conditions, including hereditary, chronic, and even dental issues.

You can use any licensed vet in the U.S., and the claims process is simple — the company pays out most reimbursements in about 10–15 business days. We also like that Embrace may cover curable pre-existing conditions as long as your pet meets certain criteria.

But Embrace isn’t a good choice for pet parents with senior cats and dogs. It doesn’t offer accident and illness coverage for pets 15 and older — but you can still get an Embrace accident-only plan.

And Embrace’s Wellness Rewards add-on might not be adequate routine care coverage for every pet.

Embrace

Pros
  • Lots of customization options

  • Covers dental issues and preventable conditions

  • Wellness plan includes discounts from popular brands

Cons
  • Relatively expensive wellness plan

  • No coverage for prescription food

  • Pets 15 and older can only get accident coverage

Embrace Pet Insurance offers a single, highly customizable pet health insurance plan that includes coverage for accidents, illnesses, dental issues, chronic conditions, preventable conditions, and more. Optional add-on coverages include things like diagnostic exam fees and prescription drugs.

You can also add a wellness plan that covers routine care, including preventive dental cleaning.

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Embrace Pet Insurance Plans and Coverage Options

Embrace offers one main type of pet insurance: an accident and illness plan. But our quote testing showed that Embrace has age limits for enrollment.

For dogs and cats 15 and older, Embrace limits policy options to accident-only.[2] And if you want an accident-only plan for a younger pet, you must also include illness coverage.

Accident and illness coverage

Embrace’s comprehensive standard policy covers a wide range of treatments for accidents and illnesses, including breed-specific, congenital, and chronic conditions, including:

  • Vet exam and consultation fees

  • Diagnostic tests and imaging (i.e., MRIs and X-rays)

  • Surgeries and hospital stays

  • Emergency and specialty care

  • Prescription medications

  • Behavioral therapy

  • Rehab and follow-up care

  • Prosthetic limbs, mobility aids, and devices

  • Dental illnesses and injuries (up to $1,000 per year)

You can enroll your dog or cat as young as 6 weeks old, and coverage continues for life — but coverage may change slightly as your pet ages.

Accident-only coverage

Embrace covers only injuries from accidents for older pets, not illnesses. The plan caps reimbursement at $5,000 annually.[2]

Embrace’s accident-only plan covers things like:

  • Accident-related exam fees

  • Foreign body ingestion (limits apply)

  • Broken bones

  • Car accidents

  • Accidental poisoning

  • Bloat

  • Broken teeth

  • Animal bites

  • Cuts and lacerations

Embrace says you should consider the accident-only policy if your pet is 15 or older or if they’ve been diagnosed with or shown symptoms of diabetes, Cushing’s disease, Addison’s disease, FIV, or FeLV.

Optional Wellness Rewards

  • Embrace also offers Wellness Rewards, a separate reimbursement plan for routine and preventive care that you can add to both the accident and illness and the accident-only plans. It’s not technically insurance, but it can help offset everyday expenses like wellness exams, vaccines, spaying or neutering, dental cleanings, and more.

You’ll pay an extra fee to add this to your policy, but the membership option you choose — $300, $500, or $700 per year — makes funds available to you right away.[3] You can use them as you like, as long as you spend them on eligible care.

Here’s a comparison of Embrace pet insurance plans and add-on coverages:

Policy Type
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What It Covers
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Who It’s For
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Accident and illnessAccidents, illnesses, breed-specific conditions, dental, surgery, and moreMost dogs and cats younger than 15
Accident-onlyAccidents and injuries (not illness)Senior pets, pets with some pre-existing conditions, and pets with symptoms of certain conditions
Wellness Rewards (add-on)Routine and preventive care (wellness exams, vaccines, dental cleaning, etc.)Any pet, as a plan supplement
Exam feesReimburses exam fees for covered incidentsAny pet, as a plan supplement
Prescription drug coverageReimbursement for prescriptions your vet orders to treat or manage a covered conditionAny pet, as a plan supplement

What Embrace Pet Insurance Covers

Embrace’s pet insurance policies cover a wide range of accidents and illnesses — but like most pet insurers, it doesn’t cover everything. Here are a few exceptions you should know about before signing up.

Pre-existing conditions

Embrace defines a pre-existing condition as any illness, injury, or irregular symptom that shows up before your policy starts or during the waiting period. That includes symptoms you didn’t take your pet to the vet for.[4]

Generally, Embrace won’t cover pre-existing conditions like diabetes, allergies, or cancer.

But the insurer may make an exception for curable pre-existing conditions, like a urinary tract infection or a mild respiratory bug. If your pet goes 12 months without symptoms or treatment, Embrace may cover that condition if it recurs.

Preventive and routine care

Embrace’s standard accident and illness policy doesn’t cover routine care like vaccines, dental cleanings, or flea and tick meds. But if you want help covering those day-to-day costs, you can add Wellness Rewards, which reimburses you up to an annual limit for eligible services.

You can choose your benefit amount: $300, $500, or $700 per year. Your full benefit amount is available to you right away,[3] but you’ll lose it if you don’t use it all in a year.

Waiting periods for orthopedic conditions in dogs

If you’re insuring a dog, keep in mind that orthopedic issues come with a six-month waiting period in most states. But you can cut that down to 14 days by having your vet complete an orthopedic exam and waiver form.[1]

The orthopedic waiting period for cats is 14 days.

Embrace coverage eligibility and waiting periods

Like most pet insurance companies, Embrace has waiting periods — a span of time after you enroll in which your insurance won’t provide coverage.

The table below outlines a few common health issues and Embrace’s waiting period for each. Keep in mind that if a condition is pre-existing, Embrace won’t cover it even after the waiting period ends.

Accident or Illness
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Covered by Embrace?
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Waiting Period
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Broken boneYes, as an accident2 days
Swallowed objectYes, as an accident2 days
CancerYes, as an illness14 days
Urinary tract infectionYes, as an illness14 days
Hip dysplasiaYes, as an orthopedic condition6 months for dogs, 14 days for cats
Dental illness (e.g., gingivitis)Yes, up to $1,000/year14 days
Preventative care (vaccines, etc.)No (unless you add Wellness Rewards)None

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How Embrace Pet Insurance Works

A hand holding a pill in the foreground with a Labrador retriever lying on a blue dog bed in the background.

Embrace Pet Insurance uses a reimbursement model, which means you pay your vet directly at the time of care, then file a claim to get money back.

After your visit, just submit your itemized bill through Embrace’s website or mobile app. The insurer will then reimburse a portion of the covered costs based on your plan’s deductible, reimbursement rate, and annual limit.

How an Embrace pet insurance claim works

Let’s say your dog swallows a toy and needs emergency surgery. The vet bill comes to $2,000. Here’s how your Embrace policy might handle that, assuming you have a $500 deductible, 90% reimbursement rate, and $10,000 annual coverage limit:

  1. You pay the $2,000 bill up front.

  2. You submit the claim and documents to Embrace.

  3. Embrace subtracts your $500 deductible (if not already met), leaving $1,500.

  4. You’re reimbursed for 90% of the $1,500. That’s $1,350 back in your pocket.

  5. Your out-of-pocket cost is $650 ($500 deductible + 10% co-insurance on the remainder).

You only need to meet your deductible once per year, not per claim. And if your total reimbursements reach your annual limit, you’re responsible for any additional costs until your policy renews.

Reimbursement rates

When you sign up, you can pick how much you want Embrace to reimburse: 70%, 80%, or 90%. This is the percentage of your covered costs that Embrace will repay after you meet your deductible. A higher reimbursement means you’ll get more money back, but your premium may be higher, too.

Deductibles

A deductible is the share of the vet bill you need to pay before your insurer will cover the rest. With Embrace, you can choose a deductible between $100 and $1,000, and you only need to meet it once per year. A higher deductible usually means lower monthly premiums, but more out of your pocket when you file claims. On the other hand, a lower deductible reduces how much you have to pay before coverage kicks in, but it means you’ll have a higher monthly premium.

Annual limits

Your annual limit is the maximum Embrace will reimburse in a single policy year. If you reach it, you’ll cover the rest of the costs out of pocket until your plan renews.

  • Embrace lets you set your annual limit based on how much coverage you want. Options typically include $5,000, $10,000, $15,000, or unlimited:

Embrace vs. the Competition

With so many available options for pet insurance, comparing companies and quotes is the best way to find a policy that meets your needs and fits your budget. Here’s how Embrace stacks up against some top competitors, including Lemonade, MetLife, and Prudent Pet.

Lemonade

Pros
  • Monthly premiums as low as $10

  • Discounts for bundling pet and home insurance

  • Claims filing through Lemonade’s mobile app

Cons
  • Behavioral treatment covered only with add-on

  • Doesn’t cover alternative therapies

  • Not available in every state

Lemonade offers some of the lowest premiums of any pet insurance company, according to Compare.com data. It also boasts a good range of plans and coverage options, including add-ons for preventive and wellness care.

Reimbursement options range from 70% to 90%, and annual coverage limits can be as high as $100,000.

MetLife

Pros
  • No upper age limit for new policies

  • Family plan covers up to three pets with one deductible

  • Generally affordable premiums

Cons
  • Comparatively low reimbursement rates

  • Doesn’t cover organ transplants

  • Exotic pet coverage available in only 19 states

MetLife offers affordable coverage for pet owners and will even insure exotic pets like reptiles, small rodents, and other small mammals. In addition to a standard plan, MetLife offers a preventive care add-on.

It may even cover some pre-existing conditions if your previous insurer covered the condition first.

Prudent Pet

Pros
  • Unlimited annual payout option

  • 10% discount for more than one pet

  • Three levels of wellness coverage

Cons
  • Limited coverage for prescription food

  • Six-month waiting period for knee disorders

  • No coverage for alternative therapies

Prudent Pet offers three types of plans: accident-only, accident and illness, and an accident and illness plan with an unlimited annual benefit. Optional add-ons include coverage for veterinary exam fees and three different levels of wellness care.

Reimbursement options range from 70% to 90%, with annual deductibles from $100 to $1,000.

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Embrace Pet Insurance FAQs

If Embrace is on your list of pet insurance companies to compare, here’s some additional information about the company to get you started:

  • Does Embrace pet insurance have age restrictions?

    Yes. If your pet is younger than 15, you can buy full accident and illness coverage from Embrace. But once your pet turns 15, they’re only eligible for accident-only coverage, which doesn’t cover illnesses.

  • Does Embrace pet insurance have waiting periods?

    Yes, Embrace has waiting periods that are comparable to those of other pet insurance companies:

    • Illnesses: 14-day waiting period

    • Accidents: Starts on your policy’s effective date

    • Orthopedic issues: Depending on your state, the waiting period for dogs may be 30 days. For cats, it’s 14 days.

  • Do you have to visit a vet before you enroll in an Embrace policy?

    Yes. If your pet hasn’t had a vet exam in the past 12 months, you’ll need to schedule a full checkup within the first 14 days of your policy. You should also send in any available medical records from the past year, if you have them.[5]

  • How long does Embrace take to reimburse a claim?

    It depends. Embrace processes most accident and illness claims in 10–15 business days, though some are faster. Wellness Rewards claims usually process in five business days or fewer. Once Embraces approves your claim, you can expect to receive payment in about three business days if you choose direct deposit. Paper checks can take up to 10 business days.

  • Which states does Embrace offer pet insurance in?

    Embrace offers coverage for dogs and cats in all 50 states.

Sources

  1. Embrace Pet Insurance. "Embrace Orthopedic Waiting Periods."
  2. Embrace. "Frequently Asked Questions."
  3. Embrace. "What Is Embrace’s Wellness Rewards?."
  4. Embrace. "Pet Insurance and Pre-existing Conditions."
  5. Embrace. "What Are the Steps After Starting a Policy?."

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