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Mandy Sleight has over 15 years of insurance knowledge and expertise in auto, home, life, health, pet, supplemental benefits, and other insurance products. She’s a sought-after insurance expert, appearing in Bankrate.com, Moneygeek.com, U.S. News & World Report, Reviews.com, CNET, and other publications, and she's been writing for Compare.com since 2023.
Mandy uses her background and experience working for well-known insurance companies like State Farm and Nationwide Insurance to create engaging and easy-to-understand content that helps readers make smarter insurance choices that have a positive effect on their budgets and finances.
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Riley Hines is an editorial assistant for Compare.com. Before beginning her professional career, Riley earned her bachelor’s degree in English Writing and Composition from the University of Connecticut, where she served as vice president and co-editor of a student-run magazine.
Outside of work, Riley loves reading and writing fiction, traveling, and spending time with friends and family.
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Licensed property and casualty insurance agent
10+ years editing experience
NPN: 20461358
John Leach is a licensed insurance agent and Chief Copy Editor who reviews and fact-checks articles for Compare.com. John has several years of experience reviewing and editing various insurance topics, and he also holds a valid personal lines producer license from the California Department of Insurance (NPN #20461358).
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In This Article
Some car insurance companies prefer a phone call to cancel your insurance policy, but others may ask you to send a letter. For example, some insurers request a written notice of cancellation if you want to end your policy. A cancellation letter with a signature is proof that you initiated the request and the effective date of the cancellation.
Keep reading to learn five easy steps to write a car insurance cancellation letter, including a sample letter you can use to start the cancellation process.
When Do You Need a Cancellation Letter?
When canceling your car insurance policy, some insurers may require you to send a cancellation letter. You can typically find your insurer’s cancellation policy on its website.
Cancellation letters can protect you from unwanted charges because they include your signature and the effective cancellation date in writing. If you receive any incorrect charges from your insurer, it’s good to have a paper trail you can refer back to.
How to Write a Car Insurance Cancellation Letter in 5 Simple Steps
If you need to cancel your car insurance, follow these five simple steps.
1. Finalize your new policy
The first — and possibly most important — step in canceling your insurance coverage is having another policy in place before starting the process. Getting your new car insurance policy before canceling your old policy ensures you won’t have an insurance lapse, which could affect your future rates and cause a claim denial.[1]
2. Gather your policy details
You’ll need to include the following information on your insurance cancellation notice:
Your personal information, like your full name and address
Your contact information, such as your phone number and email address
The policy numbers for the policy you’re canceling and your new insurance policy
The effective date your new car insurance coverage starts
The policy cancellation date for your current policy
To avoid a coverage gap, be sure the cancellation date is the same day or after the new policy starts.
3. Check your insurer’s requirements
Your insurance company might be okay with you calling or emailing to cancel your policy, or it might ask you to submit your request in writing. In other words, you’ll need to write an insurance cancellation letter.
That’s why asking your insurer about its cancellation process is a good idea so you can meet your policy obligations and follow the procedures outlined in your insurance contract. That way, you don’t end up paying for two policies at once.
4. Write and send your cancellation letter
Now that you have your insurer’s specific instructions, policy documents, and information, it’s time to write your cancellation letter. Once you write the cancellation request, you can send it to the insurance company by email or certified mail, which provides proof that the insurer received the paperwork.
The template in the next section can be used to create a basic cancellation letter that meets most insurance companies’ requirements.
5. Confirm cancellation and refund
When you write your letter, ask your insurance company to confirm it has received your cancellation. Requesting and receiving this confirmation proves your insurer has received the cancellation request and the effective cancellation date in case you need to reference it later.
For example, if your next auto premium comes out of your bank account after you’ve canceled, you can request a refund from your insurer.
If you’ve prepaid any of your policy, you’ll likely receive a refund from your insurer after cancellation. Once your cancellation is confirmed, ask your insurer whether you’ll receive one, and, if so, when and how you’ll get it.
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Sample Car Insurance Cancellation Letter
A cancellation letter isn’t difficult to write — it just needs to include some key information, such as your policy number, when your current policy will end, and when the new one will begin. If you have automatic payments, you’ll also want to include that.
But if you’re not sure where to start, here’s an insurance cancellation letter template you can use. Just copy the template and fill in the brackets with your information.
[Date]
To Whom It May Concern,
I am requesting the cancellation of my auto insurance policy, [policy number], effective [date new policy begins]. As of that date, I will be covered by [new insurance company name], policy number [new policy number]. Please stop all automatic payments or debits from my account as of that date.
I also request written confirmation of the cancellation and the timely refund of unused premiums. You can send both to me at the following address:
[Name]
[Address]
[City, State, ZIP]
If you have questions, don’t hesitate to contact me at [phone number] or [email].
Sincerely,
[Your signature]
[Your full name]
Cancellation Methods for Major Insurers
Each insurance company has different ways you can cancel your policy. Canceling may be as easy as a phone call or as tedious as an in-person meeting with your agent. It’s important to know what’s required before starting the cancellation process so that you know what to expect.
The table below shows available cancellation methods for several major insurers.
Company | Phone | Mail | Online or App | In Person |
|---|---|---|---|---|
| Allstate | ✓ | ✓ | X | ✓ |
| Farmers | ✓ | ✓ | X | ✓ |
| GEICO | ✓ | ✓ | X | X |
| Liberty Mutual | ✓ | ✓ | X | ✓ |
| Nationwide | ✓ | ✓ | X | ✓ |
| Progressive | ✓ | ✓ | X | X |
| State Farm | ✓ | ✓ | X | ✓ |
| Travelers | ✓ | ✓ | X | ✓ |
| USAA | ✓ | ✓ | X | X |
Tips for Sending Your Cancellation Letter
Consider using these tips to help you write and send your auto insurance cancellation letter:
Verify the mailing address. Before sending off your cancellation request, make sure to have your insurance company’s correct mailing address. Not sending it to the right place could delay your policy cancellation.
Be polite. Although writing a formal letter might be inconvenient, being courteous and professional in your cancellation request letter is important to ensure a smooth process.
Confirm the insurer’s preferred delivery notification. Your current insurance company may require you to send the letter by certified mail, or it may allow you to send it by email. Finding out beforehand could save you money on postage.
Ask for confirmation. Again, you can ensure the insurance company receives your request when you ask for and receive confirmation of your cancellation request.
Keep a copy for your records. Always keep a copy for your reference in case you need it later.
Ask about refunds and fees. You may be eligible for a refund from your insurer after canceling, but the amount and method of refund can vary. Some companies will also charge a cancellation fee if you cancel in the middle of a policy term, so it’s important to ask your insurer about these fees and refunds during the cancellation process.
What to Consider When Canceling Your Car Insurance Policy
You may be ready to cancel your car insurance policy, but here are some things to keep in mind before canceling:
You may lose a bundling discount. If you bundle your auto and home insurance with the same company, you might lose the multi-policy discount on your homeowners policy when you cancel your car insurance.
You may owe a cancellation fee. It’s a good idea to check to see if your insurer charges a cancellation fee.
You might be entitled to a refund. If you pay your bill in full and cancel before the policy expiration date, ask for a refund of the unused premiums.
Switching insurers is a process. When switching insurance companies, make sure you complete each step to avoid an insurance lapse. For instance, you should start your new coverage on the same day your old policy ends (or sooner).
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Insurance Cancellation Letter FAQs
If you still have questions about canceling your car insurance, check out the answers to a few commonly asked questions below.
How do you write an auto insurance cancellation letter?
To notify your insurance company that you’re canceling, you can write a letter with your name, address, policy number, reason for canceling, and cancellation date. You can use a template (like the sample letter provided in this article) to help you write the letter; then, you’ll need to send it to the insurer to process the cancellation.
How should you notify your insurer that you want to cancel?
Some insurers require a written cancellation notice, but others may accept it over the phone or in person. Whichever method you use, remember to ask for a cancellation confirmation. If there are any issues processing your cancellation, you can use the confirmation as proof of your request.
Do you need to give a reason to cancel your car insurance?
Generally, no. Though some insurers may ask for context to process the cancellation correctly (e.g., if you’re selling your car) or to improve their service.
What is a notice of cancellation for car insurance?
A notice of cancellation is when a car insurance company sends you a letter informing you that it’s canceling your policy and why. Once your policy has been in effect for over 60 days, your insurer can cancel it if you don’t pay your premium, commit fraud, or misrepresent something on your application, according to the Insurance Information Institute (Triple-I).[2]
Can you cancel your car insurance at any time?
Yes. You can contact your insurance company by phone, email, mail, or in person to start the cancellation process. Depending on your payment schedule, you may be eligible for a refund. But, in some situations or states, you might have to pay an early cancellation fee.
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Sources
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Mandy Sleight has over 15 years of insurance knowledge and expertise in auto, home, life, health, pet, supplemental benefits, and other insurance products. She’s a sought-after insurance expert, appearing in Bankrate.com, Moneygeek.com, U.S. News & World Report, Reviews.com, CNET, and other publications, and she's been writing for Compare.com since 2023.
Mandy uses her background and experience working for well-known insurance companies like State Farm and Nationwide Insurance to create engaging and easy-to-understand content that helps readers make smarter insurance choices that have a positive effect on their budgets and finances.
)
Riley Hines is an editorial assistant for Compare.com. Before beginning her professional career, Riley earned her bachelor’s degree in English Writing and Composition from the University of Connecticut, where she served as vice president and co-editor of a student-run magazine.
Outside of work, Riley loves reading and writing fiction, traveling, and spending time with friends and family.
)
)
Licensed property and casualty insurance agent
10+ years editing experience
NPN: 20461358
John Leach is a licensed insurance agent and Chief Copy Editor who reviews and fact-checks articles for Compare.com. John has several years of experience reviewing and editing various insurance topics, and he also holds a valid personal lines producer license from the California Department of Insurance (NPN #20461358).
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