- Customer Service: 888-268-4412
- Claims: 800-531-8722
- Roadside Assistance: 800-531-8555
USAA has served the military community and their families since 1922, providing insurance, banking, investment products and advice to more than 12 million members. Eligible members enjoy award-winning service, competitive rates and exclusive discounts on a full line of products.
Last year Members who switched to USAA Auto Insurance saved an average of $707 annually1, and USAA earns high scores for customer service and its online experience. Claims, roadside assistance and help are all available with just a few clicks in the USAA Mobile App.
With a primary mission of facilitating the financial security of its members and their families, the benefits of membership and potential discounts include:
USAA Auto Insurance Benefits and Discounts
- Members saved more than $519 million2 when they bundled auto and home insurance.
- Safe driver3, defensive driving4, driver training5, and good student discounts6.
- Savings for new vehicle7, multivehicle policies8, and low annual mileage9.
- Family10, length of membership11 and military installation12
- Flexible payment plan at no additional cost.
- No charge to start your policy.
- All this and award-winning customer service.
The History of USAA
Founded by Army officers whose occupations were too risky to be insured by other companies, the group banded together to self-insure and formed the United States Army Automobile Association. In 1923, membership was opened to commissioned officers serving in other branches of the armed forces and renamed the United Services Automobile Association.
In 1996, eligibility was extended to enlisted personnel serving on active duty, National Guard members and selected reserves. Eligibility expanded in 2009 to all who are serving or who have honorably served in the U.S. military.
USAA’s legendary service is driven by employees who know what it means to serve. Nearly 1 in 4 of its more than 33,000 employees are veterans or military spouses, and in 2018 it was named the 19th-best company to work for in a Fortune survey.
With more than $30 billion in revenue in 2017 and $30 billion in net worth, USAA-owned and managed assets totaled more than $277 billion in 2017. Corporate responsibility is a major tenet of the association, with donations totaling more than $39 million in 2017, including both employee- and foundation-funded programs.
Military ties run deep at USAA, with partnerships established with more than 50 veteran service organizations, including the Veterans of Foreign Wars and Disabled American Veterans. The company employs more than 40 field representatives operating near major military organizations to assist members and their families.
Establishing eligibility takes just a few minutes, and can be done online or with a phone call. Begin today, and enjoy all the benefits membership can offer.
1New customers that switched to USAA and saved, reported average annual savings of $707 based on countrywide survey from 11/1/2015-10/31/2016.
2 Savings figure based on 2016 savings earned when members combined USAA auto and home insurance products. Multiple product savings do not apply in all states or to all situations. Savings subject to change. Restrictions apply.
3USAA’s discount for safe drivers is the Premier Driver Discount and is not available in HI.
4In some locations, discounts may not be available if driver has any accidents or convictions in the past three years.
5Driver training discount is not available in HI, NC and NY. Restrictions apply.
6Good student discount is not available in HI, NC and NY. Restrictions apply.
7New Vehicle Discount is not available in NY. Restrictions apply.
9Discount applies to operators over age 29. Not available in HI and NC. Other restrictions apply.
10To be eligible for this discount, the former dependent must have been insured on the parents’ or guardians’ policy for a minimum of three years, be less than 25 years old, and have a clean driving record. Restrictions apply.
12This is a reduction in your premium for Comprehensive coverage, except in CA, where it also applies to your premium for Collision coverage. Not available in NY. Other restrictions apply.