- Customer Service: (800) 493-7879
- Claims: (800) 493-7879
- P.O. Box 10160 Santa Ana, CA 92711-0730
- [email protected]
When you’re looking for auto insurance, you can research and compare a list of companies individually which takes a lot of time and effort or you can take the easier route. That’s where AIS steps in. AIS is designed to help you easily find an insurance company that can provide a mix of quality coverage, good customer service and affordability. If you’ve been considering using AIS Insurance then our guide will help you decide whether it’s a good fit for you or whether there’s a better option on the market.
Let’s take a closer look at what AIS insurance has to offer.
What is AIS Insurance?
AIS, Auto Insurance Specialists, has been in the insurance industry for over 50 years. Since 1968, they have been helping drivers find the right car insurance to fit their needs. With the motto – We Search. We Find. You Save. – that’s the process they provide clients. They’ll search for auto insurance for you, find the best options on the market and help you save on your premium.
Since launching, AIS has expanded beyond just helping customers find insurance and now offer support with life insurance and other coverage.
How Does AIS Insurance work?
AIS itself doesn’t offer insurance coverage because it’s not an insurance company. Instead, the company connects you with an insurer that offers the coverage you need.
When you work with AIS, the company will identify your insurance needs, look at your demographics and other factors to help you sort through your insurance options and find the best plan for your needs.
In order to work with AIS, you can call the company to compare options over the phone. Or you can start your quote online. Once you find a coverage option you like, AIS will direct you to that insurance company to finalize your policy.
What to Expect From an AIS Quote
When you go to the AIS website to start the quote process you’ll start by entering your zip code. The entire process takes about 5 minutes from start to finish as you answer a few identifying questions and provide information regarding your current vehicle, insurance preferences and insurance history.
After submitting your information there’s a brief wait until the screen with your quotes pop up.
We received 6 auto insurance quotes with all but1 being from smaller lesser known companies. You’ll want to keep in mind that the monthly premium might be after you pay a hefty down payment for your insurance or while it says monthly payment it’s actually the pay in full amount.
You want to click on the “see payment details” link under the quote to get more information, but we found the way information was laid out to be a bit confusing. It feels like it could be a little bait and switch action going on with presenting a low premium then requiring other things to actually receive it.
If you find a policy you like and click the “purchase” button, you’re then taken to another AIS website where you’ll find additional policy questions you must answer. That’s where we stopped the testing process. You’ll provide information about the policy, drivers, vehicle, price and payment.
AIS Insurance Customer Reviews
The customer reviews of AIS insurance are mixed.
On Yelp, the company earned 4 out of 5 stars with 50+ reviewers. In general, customers found the experience smooth and helpful. Many people called out specific insurance agents that helped them meet their goals.
But on Trustpilot, the company only has 2.5 out of 5 stars. Although there are only a handful of reviews on Trustpilot, the consensus among the reviewers was a challenging experience.
And finally, according to the reviews on the AIS website, the company has earned 5 out of 5 stars with over 1,700 reviews. But these must be taken with a grain of salt.
Although it seems likely you’ll have a good experience with AIS, there is some doubt. If you get unlucky, you might be stuck with a subpar insurance agent when working with this company.
Pros and Cons of AIS insurance
While their goal is to help make finding affordable auto insurance easy, AIS Insurance falls short in some areas while shining in others. Here’s an overview of some of the advantages and disadvantages of choosing AIS.
Let’s start with the pros:
- Phone Call Option: If you don’t want to complete the quote process online, AIS insurance offers the chance to speak with a live insurance agent.
- Long-Standing Company: A 50+ year history gives AIS heightened legitimacy.
Now for the cons:
- Mixed customer reviews: The customer reviews of AIS are undeniably mixed. Although you may have a great experience, not everyone does.
- Limited Insurance Options: AIS only partners with 30 or so insurance companies so they’re limited on how they can help you. When you only look at 30 companies you’re likely missing out on companies that can offer more affordable rates for comparable coverage. On the other hand at Compare.com, we have 65+ insurance partners and counting so we can cast a wider net to find you the best insurance on the market.
AIS Insurance Coverage Options
AIS offers is able to help you obtain a wide variety of insurance options. Remember, the company doesn’t offer the policies itself. But it will help you track down the coverage you need. Here’s a closer look at the auto insurance policies you can find with AIS.
- Bodily injury liability coverage
- Property damage liability coverage
- Roadside assistance coverage
- New car replacement
- Collision coverage
- Comprehensive coverage
- Medical expenses coverage
- Personal injury protection coverage
- Uninsured motorist bodily injury liability
- Underinsured motorist bodily injury liability
- Rental car reimbursement
- Accidental death
- Disability income coverage
- Gap coverage
- Loss of use
- Uninsured/underinsured motorist property damage
- Rideshare coverage
Where is AIS Insurance Available?
AIS isn’t a direct insurance provider, but they help customers throughout the US find affordable coverage. Just enter your zip code on their site to start the process.
What if AIS Insurance Isn’t Right For You?
The good news is if you find that AIS Insurance isn’t right for you, you don’t have to go back to finding insurance the old fashioned way. At Compare.com, drivers who use our free auto insurance comparison tool save an average of $720/month!
The process takes about 5 minutes and you’ll get quotes from up to 65 top auto insurance carriers on the market. Our quote process is straight to the point and you’ll see the monthly payment and annual payment prices clearly on your screen. There’s no confusion about the price you’d really expect to pay so you don’t have to worry about a bait and switch taking place later.
When you find the insurance company that’s right for you and you’re ready to check out you’ll go directly to their site to finish the process. It’s easy as can be.
How Do AIS Insurance and Compare.com Stack Up
We both strive to help you save on auto insurance, but how do we compare when looking at the data?
|Lowest 6 Month Quote
|Number of Quotes With Actual Results
As you can see, Compare.com seems to offer a better auto insurance comparison experience. Not only are we BBB accredited with an A+ rating, we’ve never received a complaint unlike AIS. When looking at the lowest 6 month premium quote, our cheapest quote was 11% less than AIS. Also, we presented 8 quotes with actual results while AIS only provided 6.
FAQs About AIS insurance
What kind of company is AIS?
AIS Insurance can help you compare insurance quotes for a variety of policies. Although the company helps clients find insurance policies, it doesn’t offer insurance products.
Who owns AIS?
Mercury Casualty Company owns AIS Insurance Group, making it a part of the Mercury family.
How much can you save with AIS?
According to AIS, new customers report saving an average of $655. That’s a big saving for any budget! With that, it’s clear that AIS can save you money when shopping for personal insurance through the company.