Jerry Car Insurance Review: Spam Risk, Quotes, and More

Jerry is a mobile app offering a menu of car-related services. But is it legit? Find out everything you need to know about Jerry insurance with our latest guide.

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Jerry insurance logo
Compare.com Rating ?
3.15

Pros

  • Wide array of services
  • Available across the U.S.
  • Live agent support

Cons

  • Quotes only available through app
  • Complaints about inaccurate prices
  • Not accredited by the BBB

Bottom Line

Jerry advertises itself as the world's first 'AllCar' app, but often can be described as a jack-of-all-trades, master-of-none. Using a price comparison tool like Jerry is a great way to save on car insurance, but there are better options out there.

Jerry advertises itself as a one-stop shop for all your car needs, providing auto insurance, auto loans, and car repair quotes all in one place. The company also offers safe driving rewards, including discounts or cash back on select brands like JiffyLube or Doordash.

If you’re in the market for a new auto insurance policy, you can count on Jerry to generate real-time prices so you can find the best rate and the right policy for your insurance needs. But is it the best option for online price comparison?

We’ve broken down everything you need to know about Jerry — including how it works, what customers are saying, and how it stacks up to the competition — in the sections below.


Key Takeaways:

  • Jerry offers several tools and resources for drivers in addition to car insurance quotes.
  • You can’t view your car insurance quotes without downloading the Jerry mobile app.
  • The company receives mixed customer reviews, with several complaints about inaccurate quotes and poor customer service.

Jerry: What You Need to Know

Jerry markets itself as “America’s only AllCar app,” offering services like quote estimates and car management tools. Founded in 2017, the California-based digital company has garnered over 3 million customers, generated over 175 million quotes, and claims to have saved users $40 million monthly, according to its website.

While originally launched as an online car insurance comparison site, Jerry has since expanded to offer several vehicle-related services beyond auto insurance. For example, its DriveShield program monitors how you drive and gives “instant feedback” to improve driving behavior. GarageGuard helps users keep track of vehicle maintenance, diagnose issues, and find repair shops. The company also offers programs for auto loan refinancing, home and renters insurance, and has plenty of helpful advice articles and how-to guides.

How to Compare Car Insurance Quotes on Jerry

If you’re looking to get an auto insurance quote from Jerry, you’ll need to follow a few steps. The sign-up process is relatively simple, but you must have your phone on hand to access the mobile app. You can’t complete the process and see your quotes without the app.

First, answer a few simple questions about you, your current policy, your vehicle, any family members you’d like to add, and your incident or claims history.

Jerry quote page asking about which insurance you want to shop for

Once you’ve completed the form, Jerry asks you to share your telephone number and use the QR code to download the Jerry mobile app.

Jerry insurance quote page asking to download the app

Once you have the app, you’ll find your free quotes from its network of partner insurers. Here, you’ll be able to choose from various coverage levels, ranging from a standard liability-only policy to a full-coverage plan with top-notch protection.

Jerry quote results in app

While the app defaults to showing your “recommended plan” first, there are quite a few options to customize your policy and find the plan that’s right for you.

For starters, you can make policy changes directly in the app. This includes the ability to adjust coverage levels, purchase add-on coverages like rental reimbursement or roadside assistance, and see how each affects your quote. You can also toggle full coverage on and off for each vehicle on your policy.

Jerry insurance quote policy level outline

Jerry also provides information on the insurers that wouldn’t offer you a quote, including the reasons why (in some cases). Another neat feature is that Jerry will shop for new car insurance companies and compare quotes for you before your policy renewals. That way, you don’t have to go searching for a cheaper policy yourself.

Jerry insurance quote page explaining why some companies didn't offer a quote

If you have an issue, the fastest way to get help is by contacting the Jerry customer service team. You can either email them at [email protected] or call 1 (833) 445-3779. You can also get answers to questions about your insurance coverage in minutes by contacting a licensed agent through the app.

Jerry Reviews: What Real Customers are Saying

Looking at reviews from real-life Jerry customers, people reported having a generally good experience on the app, praising its ease of use and ability to help them save money on their car insurance policy. However, others reported unsatisfactory customer service and inaccurate quotes.

The one common theme among Jerry’s five-star reviews is the company’s knack for saving its customers money. Some reviews showcase longtime loyalty to the company, while others exclaim “life-changing” savings.

5-star customer review of Jerry insurance

5-star customer review of Jerry insurance

Others — like the one below — rave about Jerry’s use of “AI technology” to help users compare quotes.

5-star customer review of Jerry Insurance

That being said, not all reviews are positive. Many reviewers complain about inaccurate quotes. The user in the review below claims that even though the process was easy, their final rate ended up being much more than what they were previously paying. They even claim Jerry canceled their payment, jeopardizing their coverage altogether.

1-star customer review of Jerry insurance

Another reviewer even goes so far as to suggest that Jerry’s business practices are “unethical.” In this case, they claim their insurance premium doubled from what they were originally quoted.

1-star customer review of Jerry insurance

This unfortunately appears to be a common trend amongst reviews on BBB. Some reviewers even refer to the process as a “bait and switch.”

1-star customer review of Jerry insurance

1-star customer review of Jerry insurance

Overall, customer reviews for Jerry are quite mixed. Here’s a quick look at how Jerry performs across several of the largest customer review platforms.

  • Trustpilot: 2 out of 5
  • Better Business Bureau (BBB): 58 out of 5
  • Apple Store app: 7 out of 5
  • Google Play Store: 3 out of 5

At the end of the day, your results may vary. If these reviews make you wary of using Jerry to compare car insurance quotes, check out our article on the seven best insurance comparison sites of 2023.


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Jerry vs. Compare.com

Jerry and Compare.com offer car insurance quote comparison but with different specializations. Jerry provides a comprehensive range of resources related to car ownership, such as auto loan refinancing options, repair estimates, and car insurance comparisons. However, Compare.com is entirely focused on car insurance, where you can find the lowest price on your policy from its network of over 75 insurance companies.

Let’s take a look at how the two stack up.

  Compare.com Jerry
Insurance partners 50+ 75+
BBB rating A- A+
Number of real-time quotes* 1 3

*The number of real-time quotes generated is for a 30-year-old female living in Los Angeles, California, driving a 2018 Toyota RAV4 LE with one at-fault accident in the last three years. The number of quotes you receive from each platform may vary based on your driver profile.

Jerry vs. NerdWallet

Jerry focuses on automotive services, while NerdWallet provides a comprehensive suite of financial services. NerdWallet offers product comparisons, guides, and tools that cater to a variety of personal finance needs, including car insurance comparisons through Insured.com. However, unlike Jerry, NerdWallet doesn’t show insurance premiums up front. If you want to get a quote, you’ll need to call the insurer or obtain a quote on its website.

Jerry vs. The Zebra

While Jerry mainly provides quote estimates for various car-related services, The Zebra compares insurance quotes across multiple insurance products like auto, home, and life insurance.

Additionally, Jerry primarily operates through its mobile app, while The Zebra is exclusively available on web browsers.

Is Jerry a Spammy Site?

Jerry isn’t a spammy site. Through its DataLock Guarantee, Jerry claims that your contact information remains secure and won’t be misused for aggressive marketing purposes.

Jerry also claims to never share or sell your sensitive personal information with third parties, so you won’t receive unsolicited phone calls or text messages. Instead, the company uses an encrypted email address and phone number when generating insurance quotes from various companies.

Jerry Insurance FAQs

Take a look at these commonly asked questions for more information about Jerry and its services.

Is Jerry easy to use?

Generally, yes. The Jerry app offers a user-friendly interface that allows consumers to easily compare car insurance quotes, manage their policies, and access live assistance. However, some customers complain about inaccurate quotes.

Does it cost money to use Jerry?

No. Jerry — like other insurance comparison sites — is a free service and doesn’t blindside you with additional or hidden fees.

Is the Jerry app for insurance legit?

Yes. Jerry is a legitimate mobile app for insurance. Jerry’s network includes more than 50 reputable and established car insurance companies, including Progressive and Nationwide.

How long has Jerry insurance been in business?

Founded in 2017, Jerry is a relatively new player in the automotive industry.

Does using Jerry insurance affect my credit score?

While Jerry may perform a soft credit pull when generating quotes, it won’t affect your credit score. However, if you apply for an auto loan through Jerry, it may request your credit report from one or more credit bureaus, which could affect your score.


Sources:

  1. Better Business Bureau. “Jerry Services,” Accessed August 11, 2023.
  2. Trustpilot. “Compare.com,” Accessed August 11, 2023.
  3. Trustpilot. “Getjerry.com,” Accessed August 11, 2023.

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