The General® Auto Insurance

Why choose The General® Auto Insurance?

  • Download The General® free app where you can view your car insurance policy information and even make payments
  • Car insurance policyholders can choose 6 or 12 month policies, depending on your budget
  • Always losing your insurance ID card? You can get easy access to your car insurance policy information through The General® app, then it’s always with you

Did you know...?


  • The General® boasts 50 years of experience when writing car insurance with their customers
  • In Louisiana? Swing by one of their retail stores and meet the team
  • The General® mascot and spokesman Shaquille O’Neal are just as famous as the The General® brand – super-fans can buy hats, t-shirts and mugs with these notable figures
  • To view this page in Spanish, Click Here
  • Customer Service: 866-519-7422
  • Claims: 800-280-1466

The General®'s Auto Insurance Discounts:

  • Paid in full: Opt to pay in full and you could save on your premium
  • Homeowners: If you own your home you can get a quick discount
  • Airbags: Fitting your car with additional safety features protects your passengers and your pocket
  • Active Military: The General® wants to thank you for your service by giving you a discount on your premium
  • Driver Training: Have you completed a defensive driver course? If so, you can save
  • Good Student: If you attend school and get good grades, you could benefit from lower prices

The General® Customer Reviews:

"The customer service was great. My agent gave me his extension so if I have questions I can call him directly."

"Every payment and interaction has gone without a hitch and I look forward to a positive business relationship with The General for many years to come!"

"We have been with The General® for over a year and have not had any issues at all. Customer service is very helpful and the rates for us are very affordable."

The General® is part of PGC Holdings Corp. (PGC) and has been wholly owned by American Family Insurance since 2013. American Family Insurance is one of the US’ largest insurance companies, with over $20 billion in assets. PGC writes insurance in many states across the US and insures thousands of vehicles nationwide. A.M. Best has rated PGC and The General® A- (excellent) based on its financial stability and The Better Business Bureau has given them an A+ rating since their accreditation in 2005.

Based in Nashville, Tennessee, The General® agents and representatives are all exclusively customer focused. They invest in technology to make things as easy as possible for their customers. Their agents have electronic verification programs to ensure that they can get you their best price on car insurance with no surprises. The General® will help you secure the car insurance coverage you need in the most convenient way possible. Whether that’s on a cell phone, tablet, online, landline or through a local agent.

No one’s perfect and The General® understands that. The General® prides itself on saying “YES” where other insurance companies say “no”. That’s why they offer plans to drivers who may have a too many driving tickets, accidents or suffer with poor credit. They also provide several custom options like choosing your own car insurance payment date, flexible payment plans and low down payments.

There are many great benefits of insuring with The General®. Once you’ve bought your policy, you can instantly print off proof of purchase. Furthermore, their free claims line lets you speak to a representative 24/7 and you can report a claim or check on an existing claim whenever needed.

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