NJM Auto Insurance Review: A Good Option in 2025?

NJM Insurance is a solid pick for drivers looking for basic coverage, helpful customer service, and low rates. But policies are available only in Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania.

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Taylor Milam-Samuel
Taylor Milam-SamuelInsurance Writer

Taylor Milam-Samuel is an experienced insurance writer for Compare.com. A credentialed educator, Taylor is passionate about personal finance and understanding how people manage their money. You can find her work across several trusted insurance and personal finance sites, including U.S. News & World Report, Business Insider, Credit Karma, Insurify, and more.

Taylor has been writing for Compare.com since 2025.

Matthew Gross
Edited byMatthew Gross
Matthew Gross headshot
Matthew GrossEditor

Matthew Gross is an editor at Compare.com. With a background in editing and SEO, he’s passionate about creating content that helps readers get the information they need to make more informed decisions. Prior to Compare.com, Matthew brought his user-centered approach to his work with global brands like Apple and Adobe.

Matthew graduated from Illinois State University, where he earned his bachelor’s degree in Journalism.

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Pros
  • Incredibly low rates

  • Award-winning customer experience

  • Customer-focused sign-up process

Cons
  • Not available in most states

  • Only basic coverage options available

  • Limited customer service availability

Bottom Line: NJM is one of the best options for thrifty drivers in the mid-Atlantic. Policies are affordable, but you might have to pay extra for services other companies offer for free.

NJM Insurance prioritizes the essentials, like low premiums, reliable customer service, and straightforward coverage. With full-coverage rates averaging $93 per month, it’s one of the cheapest insurers in the mid-Atlantic region.

Plus, the company’s representatives don’t get an incentive to sell you extra coverage, making the sign-up process stress-free.

NJM consistently earns top ratings for customer satisfaction from J.D. Power, too.[1] You won’t find extensive coverage options or fancy branding, but NJM is a solid choice if you’re looking for a no-frills, dependable insurance company.

Is NJM a Good Choice for Auto Insurance?

We rate insurance companies on a scale of 1 to 5 across factors that are most important to shoppers. NJM earns an overall score of 4.63 out of 5, ranking it among our top 10 auto insurers.

Here’s a look at the score breakdown across each category.

Category
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Score
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Cost5/5
Customer satisfaction5/5
Policy management4.2/5
Availability3/5
Industry reputation3.5/5
Overall Score4.63/5
How We Determine Our Ratings

Our editorial team analyzes and grades each insurer based on factors like its average rates, customer reviews, policy management features, availability, industry standing, and more. This includes countless hours of research and in-depth analysis of thousands of auto insurance quotes from real Compare.com customers.

We grade each factor on a weighted five-point scale to determine an insurer’s proprietary Compare.com Rating, which highlights its overall standing among the industry’s best companies.

NJM vs. the Competition

NJM Insurance logo
State Farm logo
Progressive logo
GEICO logo
Allstate logo
Average Premium
Prices based on average across state-minimum and full coverage car insurance
$0/mo*
Average Premium
Prices based on average across state-minimum and full coverage car insurance
$83/mo*
Average Premium
Prices based on average across state-minimum and full coverage car insurance
$139/mo*
Average Premium
Prices based on average across state-minimum and full coverage car insurance
$116/mo*
Average Premium
Prices based on average across state-minimum and full coverage car insurance
$102/mo*
Overall Rating
0.0
Overall Rating
3.9
Overall Rating
3.2
Overall Rating
4.0
Overall Rating
3.5
Value
0.0/5
Value
4.0/5
Value
3.3/5
Value
4.2/5
Value
3.8/5
Customer Service
0.0/5
Customer Service
4.4/5
Customer Service
3.6/5
Customer Service
4.3/5
Customer Service
4.2/5
Claims Handling
0.0/5
Claims Handling
4.0/5
Claims Handling
3.3/5
Claims Handling
3.9/5
Claims Handling
3.5/5
Special Highlight
AI-generated from 0 user reviews
N/A
Special Highlight
AI-generated from 288 user reviews
N/A
Special Highlight
AI-generated from 266 user reviews
N/A
Special Highlight
AI-generated from 238 user reviews
N/A
Special Highlight
AI-generated from 158 user reviews
N/A
We sourced the data in this table from Compare.com users who indicated they're existing customers of the insurers you see here.

Where NJM stands out

NJM rises above the competition by keeping it simple and excelling at the basics. You’ll find cheap rates, standard coverage options, and friendly customer service. The company also provides a low-pressure and easy-to-understand quote process.

The company earned the J.D. Power Auto Claims Certification seven years in a row and ranks No. 1 for customer satisfaction in the mid-Atlantic region.

The bottom line is that NJM is one of the best picks if you want an excellent experience.

Where NJM falls short

NJM Insurance is available in only five states. So, unless you live in Connecticut, Maryland, New Jersey, Ohio, or Pennsylvania, NJM isn’t an option.

You also won’t find many add-on options like new car replacement. NJM offers the basics, including liability, collision, and comprehensive coverage, but its other offerings are somewhat limited.

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What You Can Expect to Pay for NJM Car Insurance

Car insurance rates differ from one driver to the next, even with the same insurer. That’s because companies consider many different factors, like age, location, driving record, and credit history.[2]

To better understand what your insurance rates might be, it’s helpful to check the average premiums for drivers similar to you.

For example, if you haven’t had a ticket in five years, you can generally expect to pay less for an auto policy than someone with a recent moving violation. But if you have a teenager on your policy, you’ll likely pay higher rates than a family without one.

Here’s an overview of average full-coverage premiums from NJM for different drivers, according to Compare.com data.

Driver Type
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Average Monthly Premium
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All drivers$93
Teens$225
Seniors$54
Recent ticket$136
Recent accident$120
DUI conviction$128
Excellent credit$88
Bad credit$113
Disclaimer: Table data sourced from real-time quotes from Compare.com's 50-plus partner insurance providers and quote estimates from Quadrant Information Services. Actual quotes may vary based on the policy buyer's unique driver profile.

NJM Auto Insurance Coverages

Heavy traffic on a multi-lane highway surrounded by trees, with vehicles moving in both directions under a clear sky.

Every auto policy from NJM includes coverage that meets your state’s minimum requirements. Full-coverage policies (which are optional unless you finance or lease your car) typically include liability, collision, and comprehensive insurance.

You can also customize your coverage by increasing your policy limits or adding optional endorsements, like gap insurance or roadside assistance.

Here’s a list of additional coverages NJM offers:

  • Collision: This coverage pays for vehicle repairs if you hit an object or another car.

  • Comprehensive: This coverage applies when something other than a collision damages your vehicle, like severe weather or theft.

  • Uninsured/underinsured motorist: This coverage helps pay for repairs and medical expenses if a driver without enough coverage hits you.

  • Medical expenses: In some states, NJM covers health expenses related to a covered event.

  • Gap insurance: If you total your car, NJM will pay the difference between what you owe on your car loan and what it’s currently worth.

  • Rental reimbursement: This coverage provides a higher rental car reimbursement rate while your car gets repaired.

  • Roadside assistance: This coverage helps pay for towing, labor, and other services if your car breaks down. But you’re still responsible for a flat fee of $75 or $125, depending on your coverage.

  • Rideshare endorsement: This coverage gives you extra protection if you work as a driver for an app-based delivery or rideshare service.

NJM Car Insurance Discounts

Discounts help you save money on car insurance. You don’t need to do anything except meet the eligibility requirements to qualify for most discounts. But for some, you have to complete a class, like a driver training or defensive driving course.

Let’s take a look at the discounts NJM Insurance offers, including how to qualify for each one.

  • Driver training: Get a lower car insurance premium by completing state-specific requirements.

  • Automatic payment: Drivers with auto pay get an extra discount.

  • Full coverage: You can get a discount for adding comprehensive and collision coverage.

  • Good student: High school or college students with at least a 3.0 GPA qualify for savings.

  • Home and auto bundle: NJM offers bundling options for drivers who have an auto and home insurance policy with the company.

  • Mature driver: Older drivers who complete a safe-driving course get an extra discount. It isn’t available in New Jersey, though.

  • Multi-vehicle: You automatically get a discount when you insure two or more cars on the same auto policy.

  • New car: Drivers with a car that’s 2 years old or newer can save on their auto coverage.

  • Paid in full: You get this discount when you pay your premium in full instead of monthly.

  • Paperless: You can also save by signing up for paperless delivery of documents.

  • Vehicle safety equipment: If your car has extra anti-theft or safety features, you might qualify for an additional discount.

Filing a Claim with NJM

Smiling man using a smartphone and laptop at a desk near a window, with a small plant beside him.

NJM Insurance earned the J.D. Power Claims Certification, so you know the company takes claims satisfaction seriously. Knowing how to file a claim in advance makes the process easier if something happens.

Here’s an in-depth look at how to file a car insurance claim with NJM:

  1. Start the claim: Call the NJM Claims Center at 1 (800) 367-6564 or report the claim online.

  2. Talk with your representative: The company assigns a dedicated claims representative who stays with you throughout the claims process.

  3. Make a repair plan: Your representative can help you make a repair plan. If you choose an NJM-certified repair shop in the Premier Car Care Network, NJM guarantees the work for two years.

  4. Use your transportation reimbursement benefit: Every policy includes this coverage, and you can use the money to get around with a rideshare, taxi, or rental car. Most companies offer only rental car reimbursement, making this a unique feature.

  5. Wait for the investigation: The insurers determine who’s responsible for the accident based on evidence and interviews. The process might take a few days to finish.

  6. Learn about the outcome: Your representative will contact you with the investigation results and any final steps.

More About NJM Insurance

NJM is a private insurance company with headquarters in New Jersey. Policies are available in five mid-Atlantic states, and Progressive is one of the company’s top competitors.

Here’s a look at NJM Insurance, including details about NJM SafeDriver.

Criteria
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Result
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Founded1913
Available inConnecticut, Maryland, New Jersey, Ohio, and Pennsylvania
Owned byPrivate
Average full-coverage premium$93 per month
Mobile appNone
Customer service1 (800) 232-6600
Claims1 (800) 367-6564

NJM SafeDrive

SafeDrive is NJM’s telematics program that can save you money on coverage. The app tracks your driving habits, including speed, braking, and how you use your phone behind the wheel.

After each trip ends, you get a score based on your driving. NJM can also view the score, but it doesn’t impact your car insurance costs. The good news is that you automatically get a discount for enrolling in the program.

NJM’s other insurance offerings

NJM offers other insurance policies that extend beyond car insurance. Having more than one type of insurance from the same company can simplify your coverage, help you qualify for additional discounts, and make billing easier.

Here’s a look at NJM’s other insurance offerings for individuals and businesses.

  • Classic and collector car

  • Motorcycle and ATV

  • Boat and watercraft

  • Homeowners

  • Condo

  • Renters

  • Flood

  • Personal umbrella

  • Business insurance

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NJM Auto Insurance FAQs

Choosing a car insurance company is a big decision. Below, we answered some of the most common questions about NJM Insurance.

  • Is NJM a good insurance company?

    Yes. NJM is a good insurance company with excellent customer service, strong financial standing, very few complaints, and competitive rates. It’s a solid option for mid-Atlantic drivers who want simple coverage.

  • How much is NJM car insurance?

    NJM car insurance costs an average of $69 per month for liability coverage, according to Compare.com data. Full coverage costs an average of $93 per month.

  • Why is NJM so expensive?

    It depends. Compare.com data shows that NJM is relatively affordable compared to other companies. NJM’s full-coverage rates average $93 per month, compared to the national average of $180 per month. But how much you pay for car insurance depends on many factors, like your driving record, location, and age.

  • What’s the best car insurance company?

    It depends. The best car insurance company for you depends on your budget and coverage needs. For example, NJM might be the best pick if you live in the mid-Atlantic region and want low-cost insurance. Comparing quotes from multiple companies can help you find the best fit.

  • Does NJM have cheap car insurance?

    It depends. NJM tends to have affordable car insurance rates, according to Compare.com data. Liability coverage with NJM averages $69 per month, compared to the national average of $104 per month. You can compare rates to find the most affordable option.

  • Is GEICO or NJM better?

    It depends. GEICO and NJM are both solid options for car insurance. GEICO earns a slightly higher Compare.com score of 4.93 out of 5 compared to NJM’s 4.63 out of 5. But NJM still typically offers cheaper coverage, so it might be a better fit for some drivers.

  • Is NJM cheaper than State Farm?

    It depends. NJM’s average liability-only rate is $69 per month, while State Farm’s is $57 per month, according to Compare.com data. But your personal car insurance rates depend on many factors, including your age, location, and driving record.

Methodology

Data scientists at Compare.com analyzed more than 50 million real-time auto insurance quotes from more than 75 partner insurers in order to compile the rates and statistics seen in this article. Compare.com’s auto insurance data includes coverage analysis and details on drivers’ vehicles, driving records, insurance histories, and demographic information.

All the rates listed in this article have been collected from a combination of real Compare.com quotes and external insurance rate data gathered in collaboration with Quadrant Information Services. Compare.com uses these observations to provide readers with insights into how auto insurance companies determine their premiums.

Sources

  1. J.D. Power. "2025 U.S. Auto Insurance Study."
  2. Insurance Information Institute. "What determines the price of an auto insurance policy?."
Taylor Milam-Samuel
Taylor Milam-SamuelInsurance Writer

Taylor Milam-Samuel is an experienced insurance writer for Compare.com. A credentialed educator, Taylor is passionate about personal finance and understanding how people manage their money. You can find her work across several trusted insurance and personal finance sites, including U.S. News & World Report, Business Insider, Credit Karma, Insurify, and more.

Taylor has been writing for Compare.com since 2025.

Matthew Gross
Edited byMatthew GrossEditor
Matthew Gross headshot
Matthew GrossEditor

Matthew Gross is an editor at Compare.com. With a background in editing and SEO, he’s passionate about creating content that helps readers get the information they need to make more informed decisions. Prior to Compare.com, Matthew brought his user-centered approach to his work with global brands like Apple and Adobe.

Matthew graduated from Illinois State University, where he earned his bachelor’s degree in Journalism.

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