Liberty Mutual vs. State Farm Car Insurance: Which Is Better in 2025?

State Farm edges out Liberty Mutual with lower rates, higher customer satisfaction, and a better industry reputation.

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Matthew Gross
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Matthew GrossEditor

Matthew Gross is an editor at Compare.com. With a background in editing and SEO, he’s passionate about creating content that helps readers get the information they need to make more informed decisions. Prior to Compare.com, Matthew brought his user-centered approach to his work with global brands like Apple and Adobe.

Matthew graduated from Illinois State University, where he earned his bachelor’s degree in Journalism.

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Reviewed byJohn Leach
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John Leach is a licensed insurance agent who reviews and fact-checks articles for Compare.com. John has several years of experience reviewing and editing various insurance topics, and he also holds a valid personal lines producer license from the California Department of Insurance (NPN #20461358).

He’s also an alumnus of the University of California, Santa Barbara, where he earned a bachelor’s degree in linguistics.

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When you’re shopping for car insurance, two names you’ll definitely come across are State Farm and Liberty Mutual. Both companies have been around for decades and offer solid coverage, but each has strengths that might make one a better fit for your specific needs.

State Farm consistently ranks higher in our in-house ratings and tends to offer more affordable premiums. But Liberty Mutual offers similar options with unique coverage, like better car replacement.

At the end of the day, the right company for you comes down to your budget, your coverage preferences, and how much you value customer service.

Let’s dive into how these two insurance giants stack up against each other so you can make the best decision for your situation.

Key Takeaways
  • State Farm typically offers cheaper liability and full-coverage rates than Liberty Mutual.

  • Both companies provide robust coverage options, but Liberty Mutual offers unique add-ons, like better car replacement and a vanishing deductible.

  • State Farm scores higher for customer service in our Compare.com Ratings, making it a good choice for most drivers.

Liberty Mutual Auto Insurance Overview

Liberty Mutual logo
User Reviews
3.6
Our Rating
Compare.com's ratings are determined by our editorial team. The objective formula used in these reviews weighs several important factors to consider when choosing financial products and services, including customer satisfaction ratings, ease of use, and a number of other components.
3.9 /5
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$163/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$221/mo
3.6
A solid optionBased on 95 verified guest reviews and ratings
How drivers feel about Liberty Mutual

Customers appreciate the excellent customer service and efficient claim processing but are frustrated with the high and consistently increasing premiums. Some also found the website difficult to navigate.

AI-generated from the text of verified reviews collected by Compare.com
How drivers feel about Liberty Mutual

Customers appreciate the excellent customer service and efficient claim processing but are frustrated with the high and consistently increasing premiums. Some also found the website difficult to navigate.

AI-generated from the text of verified reviews collected by Compare.com
Reviews (49)
Stephen
Verified Review
Good at first
Reviewed in Georgia on August 2025
Okay initially, but once you're a customer, expect repeated rate increases. Of course, this is the nature of the insurance game!
Lyle
Verified Review
Premiums Too High
Reviewed in Arizona on June 2025
We have been with Liberty Mutual for several years. No accidents, no claims, and we're paying $226 per month for one vehicle. Plus, we bundle our auto and home insurance.
Marilyn
Verified Review
Good
Reviewed in Georgia on June 2025
Too expensive but excellent service. Premium raised too much because of hurricane damage.
J.D. Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
612
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
4.28
AM Best
AM Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A
Why we picked this company

Liberty Mutual has been helping drivers protect their vehicles since 1912 and has built a reputation for offering customizable coverage. Their “only pay for what you need” approach means you can tailor your policy to fit your specific situation and budget.

What sets Liberty Mutual apart is its unique coverage options, like better car replacement, which gives you money for a newer model if you total your car. It also offers a vanishing deductible, which helps reduce your out-of-pocket costs when you need to file a claim.

Pros
  • Offers better car replacement coverage

  • Safe driving telematics program available

  • 24/7 customer service

Cons
  • Higher-than-average rates

  • Lower customer satisfaction scores

  • Complex pricing structure

State Farm Auto Insurance Overview

State Farm logo
User Reviews
3.9
Our Rating
Compare.com's ratings are determined by our editorial team. The objective formula used in these reviews weighs several important factors to consider when choosing financial products and services, including customer satisfaction ratings, ease of use, and a number of other components.
4.7 /5
Liability Only
Liability-only insurance, sometimes called minimum-coverage insurance, pays for bodily injury and property damage to others in an accident the policyholder causes. It does not pay for the insured’s own damages.
$57/mo
Full Coverage
Full-coverage car insurance generally includes liability, collision, and comprehensive coverage, and may include other optional coverages such as uninsured motorist coverage. Collision covers a policyholder’s repair or replacement costs in case of an accident. Comprehensive covers damages caused by non-accident events. The average quote displayed here reflects policies with the following coverage limits: $50,000 bodily injury liability per person; $100,000 bodily injury liability per accident; $50,00 property damage liability per accident; $1,000 collision deductible; and a $1,000 comprehensive deductible.
$109/mo
3.9
A solid optionBased on 548 verified guest reviews and ratings
How drivers feel about State Farm

Customers appreciate the helpful agents and prompt claim handling, but many are unhappy with the constant rate increases, even for safe drivers. Some also reported poor customer service.

AI-generated from the text of verified reviews collected by Compare.com
Best For
How drivers feel about State Farm

Customers appreciate the helpful agents and prompt claim handling, but many are unhappy with the constant rate increases, even for safe drivers. Some also reported poor customer service.

AI-generated from the text of verified reviews collected by Compare.com
Best For
Reviews (288)
Carol
Verified Review
Expensive
Reviewed in Georgia on July 2025
Check around and compare pricing.
Alvin
Verified Review
Quality of Coverage vs Cost
Reviewed in Florida on July 2025
The issue is the cost for coverage.
Steve
Verified Review
Hail Damage Claim Denied
Reviewed in Florida on July 2025
The experience with home claims was horrible. Many claims were approved for hail damage, but mine was disapproved. They said the damage was caused by a hail storm when I was with another agency. If so, I never knew about it. This is the first home claim I have made. I bought this house new in 2015, and no claim for home insurance has ever been filed before.
J.D. Power
J.D. Power data measures overall customer satisfaction and claims satisfaction based on a 1,000-point scale.
657
NAIC Index
Average amount of customer complaints relative to competitors on a 0-5 scale. A lower score represents fewer complaints.
0.84
AM Best
AM Best analyzes an insurer’s financials, operating performance, business profile, and other factors to generate an opinion-based rating of a company’s financial and credit strength. Ratings range from A++ (exceptional) to D (poor).
A++
Why we picked this company

State Farm has provided auto insurance since 1922 and handles more than 96 million policies. The company operates with a network of more than 19,000 agents across the country to provide customers with personalized service.

State Farm offers various auto insurance coverages and discounts to help you save money. Its Drive Safe & Save telematics program provides an initial discount just for enrolling and can save you up to 30% for safe driving.

Pros
  • Excellent customer service

  • More than 100 years of experience

  • Extensive local agent network

Cons
  • Drive Safe & Save not available in CA, MA, RI

  • Offers fewer special coverages than some competitors

  • Agent availability varies by location

How State Farm and Liberty Mutual Stack Up

When choosing an insurance company, you should consider factors like cost, customer satisfaction, policy management, coverage availability, and the company’s overall industry reputation.

Below, you’ll find our Compare.com Ratings in these categories for both companies.

Category
sort ascsort desc
Liberty Mutual
sort ascsort desc
State Farm
sort ascsort desc
Cost2.7/55.0/5
Customer satisfaction2.7/54.7/5
Policy management5.0/55.0/5
Availability5.0/55.0/5
Industry reputation3.7/55.0/5
Overall Rating3.72/55.00/5

State Farm outperforms Liberty Mutual in most categories, particularly when it comes to cost and customer satisfaction. Liberty Mutual does match State Farm in policy management and availability, offering robust online tools and nationwide coverage. But State Farm’s affordability and customer satisfaction scores make it the better overall choice for most drivers.

  • Our editorial team analyzes and grades each insurer based on factors like its average rates, customer reviews, policy management features, availability, industry standing, and more. This includes countless hours of research and in-depth analysis of thousands of auto insurance quotes from real Compare.com customers.

    We grade each factor on a weighted five-point scale to determine an insurer’s proprietary Compare.com Rating, which highlights its overall standing among the industry’s best companies.

Liberty Mutual vs. State Farm: Which Is Cheaper?

Insurance rates vary significantly from one company to the next, and how much you pay depends on factors like your age, location, driving record, and the coverage levels you choose. That’s why it’s so important to shop around and compare quotes from multiple insurers.

Both companies offer discounts that can help reduce your premiums, but State Farm generally offers cheaper rates for most drivers. If you finance or lease your vehicle, keep in mind that lenders typically require you to buy full-coverage insurance.

The chart below shows State Farm’s and Liberty Mutual’s average rates for different driver profiles, according to Compare.com data.

Driver Type
sort ascsort desc
Liberty Mutual
sort ascsort desc
State Farm
sort ascsort desc
Industry Average
sort ascsort desc
All drivers$221$109$177
Teens$378$220$339
Seniors$180$79$151
Recent ticket$279$135$223
Recent accident$289$139$232
DUI conviction$321$158$257
Poor credit$256$174$215
Disclaimer: Table data sourced from real-time quotes from Compare.com's 50-plus partner insurance providers and quote estimates from Quadrant Information Services. Actual quotes may vary based on the policy buyer's unique driver profile.

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Average Liberty Mutual and State Farm rates by state

Insurance rates can vary dramatically from one state to the next. Insurers consider many local factors when setting rates, like weather patterns, traffic density, state insurance requirements, and claims frequency.

Both Liberty Mutual and State Farm are available in all 50 states, so you can get coverage regardless of where you live. But you might find a bigger difference in rates depending on your state.

The map below shows both insurers’ average rates across the country, according to our data.

Average Liberty Mutual and State Farm Premiums

State
sort ascsort desc
Liberty Mutual
sort ascsort desc
State Farm
sort ascsort desc
Alabama$236$93
Alaska$${AUTO_CARRIER_LIBERTY-MUTUAL_FULL_STATE_AK_PRICE}$139
Arizona$224$134
Arkansas$247$85
California$${AUTO_CARRIER_LIBERTY-MUTUAL_FULL_STATE_CA_PRICE}$279
Colorado$308$114
Connecticut$359$154
Delaware$316$184
Florida$387$115
Georgia$425$143
Hawaii$${AUTO_CARRIER_LIBERTY-MUTUAL_FULL_STATE_HI_PRICE}$138
Idaho$110$49
Illinois$231$85
Indiana$171$81
Iowa$130$43
Kansas$214$95
Kentucky$258$159
Louisiana$305$106
Maine$169$82
Maryland$389$269
Massachusetts$178$76
Michigan$229$221
Minnesota$211$88
Mississippi$234$73
Missouri$267$114
Montana$${AUTO_CARRIER_LIBERTY-MUTUAL_FULL_STATE_MT_PRICE}$63
Nebraska$193$130
Nevada$279$96
New Hampshire$95$96
New Jersey$388$432
New Mexico$209$135
New York$304$201
North Carolina$121$147
North Dakota$${AUTO_CARRIER_LIBERTY-MUTUAL_FULL_STATE_ND_PRICE}$41
Ohio$175$72
Oklahoma$263$79
Oregon$208$96
Pennsylvania$186$77
Rhode Island$254$160
South Carolina$303$116
South Dakota$${AUTO_CARRIER_LIBERTY-MUTUAL_FULL_STATE_SD_PRICE}$90
Tennessee$209$90
Texas$335$96
Utah$210$115
Vermont$150$30
Virginia$222$103
Washington$230$111
District of Columbia$382$298
West Virginia$194$80
Wisconsin$138$61
Wyoming$${AUTO_CARRIER_LIBERTY-MUTUAL_FULL_STATE_WY_PRICE}$51

State Farm vs. Liberty Mutual: Which Has Better Coverage?

Both companies offer the standard coverage types you’d expect, like liability and full-coverage insurance. But they each have unique options and add-ons that might appeal to different drivers.[1]

The table below lists the coverages offered by Liberty Mutual and State Farm, according to publicly available information.

Coverage Type
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Liberty Mutual
sort ascsort desc
State Farm
sort ascsort desc
Liability coverage
Collision coverage
Comprehensive coverage
Uninsured/underinsured motorist (UM/UIM)
Medical payments
Personal injury protection (PIP)
Roadside assistance
Rental car reimbursement
Gap insurance
New car replacement
Better car replacement 
Rideshare coverage 
Accident forgiveness

State Farm vs. Liberty Mutual: Which Has Better Discounts?

State Farm and Liberty Mutual offer multiple ways to save on your car insurance. But specific discounts and savings amounts can vary between companies and states.

Below, you’ll find some of the discounts each company offers, according to our research.

Discount Type
sort ascsort desc
Liberty Mutual
sort ascsort desc
State Farm
sort ascsort desc
Multi-policy bundle
Multi-car
Safe driver
Good student
Defensive driving course
Safety features
Anti-theft device
Low mileage
Paperless billing
Paid-in-full
Early shopping 
Military
Usage-based/telematics

State Farm vs. Liberty Mutual: Which Has Better Reviews?

Customer reviews give you valuable insight into what it’s really like to work with an insurance company. It’s a good idea to read what other people have to say about a company’s claims process or policy management.

Below, you can check out some reviews from real Compare.com customers to help you understand which company’s service and support might be better for you.

Carol
Verified Review
Expensive
Reviewed in Georgia on July 2025
Check around and compare pricing.
Alvin
Verified Review
Quality of Coverage vs Cost
Reviewed in Florida on July 2025
The issue is the cost for coverage.
Steve
Verified Review
Hail Damage Claim Denied
Reviewed in Florida on July 2025
The experience with home claims was horrible. Many claims were approved for hail damage, but mine was disapproved. They said the damage was caused by a hail storm when I was with another agency. If so, I never knew about it. This is the first home claim I have made. I bought this house new in 2015, and no claim for home insurance has ever been filed before.
Robert
Verified Review
Good
Reviewed in South Carolina on July 2025
Good service.
Stephen
Verified Review
Good at first
Reviewed in Georgia on August 2025
Okay initially, but once you're a customer, expect repeated rate increases. Of course, this is the nature of the insurance game!
Lyle
Verified Review
Premiums Too High
Reviewed in Arizona on June 2025
We have been with Liberty Mutual for several years. No accidents, no claims, and we're paying $226 per month for one vehicle. Plus, we bundle our auto and home insurance.
Marilyn
Verified Review
Good
Reviewed in Georgia on June 2025
Too expensive but excellent service. Premium raised too much because of hurricane damage.
Amanda
Verified Review
I've been with them for about 30 years, and I have no complaints. I wouldn't be looking to change if it weren't for the fact that they're not going to cover in California anymore!
Reviewed in California on May 2025
I've been with them for about 30 years, and I have no complaints. I wouldn't be looking to change if it weren't for the fact that they're not going to cover in California anymore!

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RightTrack vs. Drive Safe & Save

Smiling person with curly hair in a green sweater holds a phone to their ear and a tablet, standing outside a modern glass building.

Both companies offer usage-based insurance programs that can help you save money for safe driving habits. These programs monitor your driving through a mobile app or plug-in device.

Liberty Mutual’s RightTrack program gives you an immediate 10% discount just for signing up. You can earn additional savings based on how smoothly you brake, how often you drive during peak hours, and your overall driving patterns.

State Farm’s Drive Safe & Save works similarly, offering an initial discount when you enroll and up to 30% savings based on your driving behavior. Like RightTrack, this program focuses on rewarding good driving habits.

Both programs are worth considering if you’re a safe driver looking to maximize your savings. But the exact discount amounts and monitoring methods may vary.

Liberty Mutual vs. State Farm FAQs

Here are answers to some of the most common questions about how Liberty Mutual and State Farm compare.

  • Is State Farm or Liberty Mutual better?

    It depends. For most drivers, State Farm is the better choice due to its lower rates, higher customer satisfaction scores, and stronger overall financial stability. But Liberty Mutual might be worth considering if you’re interested in its unique coverage options.

  • Which car insurance company is the best?

    The “best” insurance company depends on your personal needs and priorities. State Farm, GEICO, and Allstate consistently score top Compare.com Ratings. Each insurer offers a combination of affordable rates, good customer service, and comprehensive coverage options.[2] [3]

  • Is Liberty Mutual cheaper than State Farm?

    No. State Farm typically offers lower rates than Liberty Mutual for most drivers and coverage types. But your specific rates depend on factors like your age, location, driving record, and coverage.

Disclosure

Our editorial team created this article with the help of highly trained generative AI tools. Additionally, multiple insurance experts — including at least one licensed agent — have rigorously reviewed, fact-checked, and edited every word and data point you see here.

We write, edit, and review all the content on Compare.com according to our strict editorial standards, regardless of how we created it. Learn more about our editorial process.

Methodology

Data scientists at Compare.com analyzed more than 50 million real-time auto insurance quotes from more than 75 partner insurers in order to compile the rates and statistics seen in this article. Compare.com’s auto insurance data includes coverage analysis and details on drivers’ vehicles, driving records, insurance histories, and demographic information.

All the rates listed in this article have been collected from a combination of real Compare.com quotes and external insurance rate data gathered in collaboration with Quadrant Information Services. Compare.com uses these observations to provide readers with insights into how auto insurance companies determine their premiums.

Sources

  1. Insurance Information Institute. "How much auto coverage do I need?."
  2. J.D. Power. "2025 U.S. Auto Insurance Study."
  3. National Association of Insurance Commissioners. "2021/2022 Auto Insurance Database Report."
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